Privacy Policy

What this policy covers

This policy explains how Green Angan, a brand by Sattva, part of the Shree Radheyam Group, handles information when you visit our website, create an account, contact us, or use our balcony and garden care services.

Information we collect

Depending on how you use Green Angan, we may collect:

• Your name, email address, phone number, and account details.
• Your service address, PIN code, garden details, and visit preferences.
• Subscription, booking, payment, support, and visit-related information.
• Messages and details you send through our contact form, email, or WhatsApp.
• Basic technical information needed to keep the website secure and working.

How we use information

We use information to:

• Create and secure your account.
• Check serviceability and arrange gardeners and visits.
• Process subscriptions, bookings, payments, and support requests.
• Send visit updates, account messages, and important service information.
• Improve our services, website, scheduling, and customer experience.
• Prevent fraud, misuse, and security incidents.

Sharing information

We share information only when needed to provide the service, for example with gardeners assigned to your visit, payment and technology providers, or when required by law. We do not sell your personal information.

Payments and service providers

Payments are processed through our payment provider. We do not intend to store your complete card or payment-instrument details on our own systems. We use hosted infrastructure and service providers to support authentication, data storage, communications, and website operations.

Cookies and local storage

Green Angan may use cookies or browser storage to keep you signed in, remember preferences, support security, and understand basic website usage. You can control cookies through your browser settings, but some account features may not work without necessary storage.

Keeping information safe

We use reasonable technical and organisational safeguards to protect information. No online service can guarantee absolute security, so please protect your password and contact us promptly if you believe your account has been accessed without permission.

Your choices

You can ask us to update or correct your information, help with account access, or delete information where we are not required to keep it for legal, security, or transaction-record purposes. To make a privacy request, email hello@greenangan.com.

Contact

For questions about this policy or how your information is handled, contact us at hello@greenangan.com. Green Angan serves customers across Delhi NCR.